FAQ

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Do you have a picture/video of…? 

Due to the high number of requests and large number of products/colours available, it’s difficult for us to find a particular image/footage you’re looking for. Please check our website galleries, Facebook photos, YouTube channel and Instagram. Try hashtags such as #dnapaints #dnapaintsred #candycolorz #candybasecoatcandywine

How much to paint my car/bike/helmet/guitar etc? 

Your local painter can tell you what products you need for the job, whether it’s a vehicle, instrument, bike or almost anything! We are a paint manufacturer and not able to supply painting quotes.

Do you ship to New Zealand? 

All DNA Paints & TRIDENT airbrush paints are available in New Zealand via our DNA trained and technical experts DBNZ.

Do you ship to the US? 

Yes, please read our shipping policy carefully before ordering as solvent paints (dangerous goods) cannot be sent by mail and must be sent by FedEx. Customers ordering dangerous goods (DG) such as aerosol cans are required to sign and email a pre-filled TSCA declaration form – please read about this here. 

Do you ship to the UK? 

We currently do not ship to the UK at this time.

Do you ship to my country (not listed above)? 

We ship to USA, Canada and many EU countries. Check in our shop checkout to see if we ship to your country.

Find out more about our shipping policies here

Where are your distributors located? 

You can check store locations via the DNA website store locator.

I have a technical question regarding DNA. 

It is difficult for us to answer all technical questions via social media. Please send us a message via the Contact Us page and we will get in touch.

Can you match a colour on this vehicle? Do you offer colour matching services? 

We manufacture our own paint colours and do not provide painting services or custom mixes. Look at our range, including Candy ColorZ, Metallic BaZecoatHeliX BaZecoat, Candy Basecoat, and Color-Shift Pearls, and see if we have an equivalent to the colour you’re looking for. 

What size/colours of this particular paint are available? 

A: All container sizes, colours and prices are listed on their respective product pages.

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